Shipping Policy

Last Updated: 13-06-2026

Thank you for shopping with Zanéva. We are committed to delivering your order safely and efficiently.

Processing Time

All orders are processed within 1–2 business days after they are placed. Orders are not processed or shipped on weekends or public holidays.

Shipping Time

We offer Cash on Delivery (COD) across Pakistan.

📦 Estimated Delivery Time: 4–7 business days

Please note that delivery times may vary during peak seasons, public holidays, or due to unforeseen courier delays.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you may receive tracking information via SMS, email, or WhatsApp, depending on the courier service used.

Delivery Information

Please ensure that your shipping address and contact details are accurate when placing your order. We are not responsible for delays or failed deliveries caused by incorrect information.

Cash on Delivery (COD)

Payment is collected at the time of delivery. Please have the exact amount ready whenever possible.

Delayed or Lost Shipments

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control. If you have not received your order within the expected delivery period, please contact us for assistance.

Contact Us

If you have any questions about your order or shipping, please contact us:

📧 Email: raazbyzky@gmail.com
📱 WhatsApp/Phone: +92 321 9660574

4Thank you for choosing Zanéva. We appreciate your trust and support! 🖤✨